Terms & Conditions

Effective Date: January 1, 2026

Last Updated: January 1, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the Eneato website and related services (collectively, the “Services”).

The Services are operated by Eneato LLC (“Company,” “we,” “us,” or “our”), a limited liability company registered in the State of Delaware, United States.

Business Address:
Eneato LLC
1209 Orange Street
Wilmington, DE 19801
United States

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.

1. Eligibility

You must be at least 18 years of age to use our Services. By using our website, you represent and warrant that you are legally capable of entering into a binding agreement.

2. Account Registration

• Provide accurate and complete information
• Maintain confidentiality of login credentials
• Accept responsibility for all account activities

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Products & Availability

Eneato sells home appliances and gardening tools through its online platform.

• Product availability may change without notice
• Descriptions may contain typographical errors
• Colors may vary due to display differences

We reserve the right to correct errors and cancel affected orders.

4. Pricing & Payment

All prices are listed in United States Dollars (USD).

• Prices may change at any time
• Orders may be canceled due to pricing errors
• Quantities may be limited per customer

Accepted payment methods include major credit cards and approved online payment processors.

5. Order Acceptance & Cancellation

Order confirmation does not constitute final acceptance. We reserve the right to refuse or cancel any order. If payment has been processed, a refund will be issued.

6. Shipping & Risk of Loss

Shipping timelines are estimates only. Risk of loss and title pass to you upon delivery to the carrier.

We are not responsible for carrier delays or incorrect shipping information provided by customers.

7. Returns & Refunds

Returns are subject to our separate Return & Refund Policy.

• Return requests must be made within 14 days
• Items must be unused and in original packaging
• Proof of purchase is required

8. Intellectual Property Rights

All website content including logos, trademarks, text, images, and design are the property of Eneato LLC and protected by U.S. and international intellectual property laws.

Unauthorized copying, reproduction, or distribution is strictly prohibited.

9. Prohibited Conduct

• Unlawful use of the website
• Unauthorized access attempts
• Uploading malware
• Using bots or scraping tools

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

11. Limitation of Liability

ENEATO LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT IN QUESTION.

12. Indemnification

You agree to indemnify and hold harmless Eneato LLC from claims arising from violation of these Terms or misuse of Services.

13. Dispute Resolution & Arbitration

All disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA).

Arbitration location: Wilmington, Delaware, United States.

You waive your right to jury trial and class action lawsuits.

14. Governing Law

These Terms are governed by the laws of the State of Delaware.

15. DMCA Copyright Policy

If you believe your copyrighted work has been infringed, submit a DMCA notice including:

• Your signature
• Description of copyrighted work
• URL of infringing material
• Contact information
• Good faith statement

DMCA Agent Contact:
Email: support@eneato.com
Address: Eneato LLC, 1209 Orange Street, Wilmington, DE 19801

16. Privacy

Your use of the Services is also governed by our Privacy Policy, including applicable U.S. privacy laws such as CCPA.

17. Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control.

18. Severability

If any provision is found unenforceable, the remaining provisions remain valid.

19. Changes to Terms

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

20. Contact Information

Eneato LLC
1209 Orange Street
Wilmington, DE 19801
United States

Email: support@eneato.com
Phone: +1 (302) 555-0198