Terms & Conditions

Effective Date: January 1, 2026
Last Updated: January 1, 2026

Welcome to Eneato LLC (“Eneato,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of eneato.com and any services provided by Eneato LLC.

By using our website, requesting services, or engaging with our company, you agree to be bound by these Terms & Conditions.

1. Services

Eneato LLC provides digital consulting and service-based solutions including checkout flow optimization, e-commerce UX improvements, conversion strategy consulting, audits, and related business services.

2. Eligibility

By using our website or services, you represent that you are at least 18 years old or have the legal authority to enter into a binding agreement.

3. Use of Website

You agree to use our website only for lawful purposes. You may not misuse the website, attempt unauthorized access, upload malicious code, scrape data unlawfully, or interfere with website functionality.

4. Client Responsibilities

Clients are responsible for providing accurate information, timely communication, project requirements, approvals, and any materials necessary for completion of services. Delays in response may affect project timelines.

5. Payments

All fees are due as stated in invoices, proposals, or service agreements. We may require deposits, milestone payments, recurring billing, or full advance payment depending on the service scope.

Late or unpaid invoices may result in project delays, paused services, or cancellation.

6. Refunds and Cancellations

Refunds and cancellations are subject to our applicable Refund Policy and Cancellation Policy. Approved refunds, if any, are issued at our discretion and according to agreed terms.

7. Revisions and Scope Changes

Service packages may include a limited number of revisions where stated. Additional revisions, new requests, or changes beyond original scope may require additional fees and revised timelines.

8. Intellectual Property

Unless otherwise agreed in writing, final approved deliverables may be transferred to the client after full payment. Eneato LLC retains ownership of pre-existing methods, tools, frameworks, and know-how.

We may display completed non-confidential work in our portfolio or marketing materials unless restricted in writing.

9. Third-Party Platforms

Our recommendations or services may involve third-party platforms such as Shopify, WooCommerce, Webflow, analytics tools, hosting providers, or other software. We are not responsible for third-party outages, policy changes, pricing changes, or platform limitations.

10. No Guarantee of Results

While we aim to improve checkout performance and user experience, business outcomes such as revenue, traffic, or conversion rates depend on many factors. Specific results are not guaranteed.

11. Limitation of Liability

To the fullest extent permitted by law, Eneato LLC shall not be liable for indirect, incidental, consequential, or special damages arising from use of our website or services.

Our total liability for any claim shall not exceed the amount paid to us for the specific service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Eneato LLC from claims, liabilities, damages, or expenses arising from your misuse of our website, violation of these Terms, or materials you provide to us.

13. Privacy

Your use of our website is also subject to our Privacy Policy.

14. Governing Law

These Terms & Conditions shall be governed by the laws of the State of New Mexico, United States, without regard to conflict of law principles.

15. Changes to Terms

We may update these Terms & Conditions at any time. Revised versions will be posted on this page with an updated “Last Updated” date.

16. Contact Us

Eneato LLC
Address: 1209 MOUNTAIN ROAD PL NE STE R ALBUQUERQUE, NM 87110
Phone: +1 5059261777
Email: hello@eneato.com