Effective Date: January 1, 2026
Last Updated: January 1, 2026
Eneato LLC (“Eneato,” “Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, process, and protect your personal information when you visit our website, create an account, or purchase products from us.
Business Address:
Eneato LLC
1209 Orange Street
Wilmington, DE 19801
United States
Email: support@eneato.com
1. Information We Collect
We collect the following categories of personal information:
- Identifiers: Name, email address, phone number, billing address, shipping address, IP address.
- Commercial Information: Products purchased, order history, transaction details.
- Financial Information: Payment details (processed securely through third-party payment processors).
- Internet Activity: Browser type, device information, pages visited, time spent on website.
- Account Information: Username, encrypted password, preferences.
- Marketing Data: Email subscription status and communication preferences.
We do not collect sensitive personal information such as Social Security numbers.
2. How We Collect Information
- Directly from you when you create an account or place an order
- Automatically through cookies and analytics tools
- From payment and shipping partners
3. How We Use Your Information
We use personal information to:
- Process and fulfill orders
- Provide customer service
- Send transactional emails (order confirmations, shipping updates)
- Improve website functionality
- Prevent fraud and enhance security
- Conduct analytics and performance monitoring
- Send promotional communications (with opt-out option)
- Comply with legal obligations
4. Legal Basis for Processing
We process your information based on:
- Contractual necessity (order fulfillment)
- Legitimate business interests
- Legal compliance
- Your consent (marketing emails)
5. Sharing & Disclosure of Information
We may share your information with:
- Payment processors
- Shipping carriers
- Cloud hosting providers
- Email marketing providers
- Analytics providers
- Government authorities if required by law
We do not sell personal information to third parties.
6. Cookies & Tracking Technologies
We use cookies to:
- Maintain shopping cart functionality
- Recognize returning users
- Analyze website traffic
- Improve marketing performance
You may disable cookies in your browser settings.
7. Data Security
We implement industry-standard security measures including:
- SSL encryption
- Secure payment gateways
- Limited internal access controls
- Firewall and monitoring systems
Despite safeguards, no internet transmission is 100% secure.
8. Data Retention
We retain personal information:
- As long as your account is active
- As necessary for legal or tax obligations
- As required for dispute resolution
After retention periods expire, data is securely deleted.
9. Your Privacy Rights (California Residents – CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect
- Request deletion of your personal data
- Request correction of inaccurate data
- Opt out of the sale of personal information
- Receive equal service and pricing
To exercise these rights, contact: support@eneato.com We will respond within 45 days as required by law.
10. Email Marketing & Opt-Out
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in emails or contacting us.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
13. International Users
If you access our website from outside the United States, your information may be transferred to and processed in the United States.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised date.
15. Contact Us
Eneato LLC
1209 Orange Street
Wilmington, DE 19801
United States
Email: support@eneato.com
Phone: +1 (302) 555-0198
